Quality, Health, Safety & Environment (QHSE)
DAR AL ZAIN GENERAL TRANSPORT AND CONSTRUCTION has developed implemented and is maintaining integrated management systems (IMS) which comprise international standards.
Our Integrated management system is compatible with International Management Systems in order to facilitate the integration of occupational health and safety and environmental management systems with Dar Al Zein operations and facilities.
Quality policy
We the management and employees of Dar Al Zein, Firmly commit ourselves to ensure that all services in the field of waste management, and related services are executed in accordance with our client specifications, within the agreed time frame and with constant quality level that will meet and exceed our client’s expectation.
We will ensure that this policy is conveyed, implemented through adequate resources and training, in order to meet the requirements of our clients and ensure the continuous improvement in the effectiveness of the quality management system. We believe that quality is everyone’s responsibility and continuous improvement is the driving force success. Therefore, we also commit ourselves to continually improve the quality of or service and by continuously receiving and monitoring operations and achieving our objectives.
Quality Inspections
Our Quality inspections are conducted on a daily basis via Internal auditing of operational services. Inspections are carried out at various sites by the quality Inspectors throughout the project area with the contract zone. The basic purpose of inspections is to verify operational services in accordance with the client’s requirements by
- Identifying internal service deficiencies
- Informing the operations Departments to take immediate and effective corrective actions
- Improving operational services for overall company performance
- Taking effective measures to reduce the number of complaints
Quality inspections are performed based on pre-defined plans Quality Inspection and Test Plans (QITPS) are prepared on weekly basis and are then approved by the executive management. According to the approved plans, the scheduled districts are inspected by the designated quality Inspector. Internal deficiencies are reported to the call center in order to initiate correct actions by the operational team.
At the end of every inspection day, the quality inspector discusses all identified internal deficiencies with the senior responsible operational staff for corrective and preventive actions to taken.The performance of weakly inspections is reported to the management and our concerned client
Health & Safety Management
We aims to provide our clients with quality services that confirm to their special requirements in order to gain customer satisfaction and trust the same time the operational activities –Solid waste collection , street sweeping and cleaning services shall be conducted to give;
- Foremost importance to the health and safety of our employees and the community members who may be effected by its operations
- Appropriate attention to the conservation of health and safety in all operational areas
- Provide the management structure and resources necessary to manage its operational potential risks on Health & Safety and environment.
- Comply with all national and local applicable laws, regulations and requirements.
- Hold all levels of management supervision, and staff accountable for Health & Safety issues and for the developments of positive attitudes among all employees of the company.
- Supervise, Identify, Monitor and Control all companies’ operational activities in order to eliminate, reduce or isolate associated risks on the health, safety and environment.
- Provide adequate training to employees and develop & maintain emergency procedures in cooperation, where necessary, with suppliers and sub-contractors, local authorities and emergency services providers.
- We believe that good health and safety performance is an integral part its business and considers all Health & Safety issues as a part of its primary business objectives and is committed to continually improve it.
Environmental Management
Our environmental performance which has significant environmental impact a result of the activities and services provided. The environment management system was developed implemented and being maintained it comprises the Environmental manual, Environmental policy objectives, Procedures abide template forms.
Environmental Policy
DAR AL ZEIN has Established and Implementing this policy to
- Provide required to manage potential risk for the environment.
- Comply with all applicable national and local laws, regulations and relevant requirements.
- Hold all levels of management and supervisory staff accountable for environmental issues.
- Identify, monitor and control all activities within the organization in order to eliminate, reduce or isolate associated risks on the environment.
- Provide appropriate training to employees.
- Develop, Implement and Maintain emergency procedures, where necessary in coordination with suppliers and subcontractors local authorities and emergency services
- Eliminate, Minimize and Control, whatever appropriate, pollutions (both Indore and outdoor) and adverse environmental impacts associated with solid waste collection street sweeping and cleaning.
- Establish and periodically review measurable objectives, targets and associated management program,
- Implement, Maintain and communicate the policy to all employees and make it available to the public.
- Dar Al Zein is committed to Establish, Maintain and continually make important for a healthier environment.
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